Essential NVQ training for anyone in a job role offering advice and guidance services in a broad and varied range of work activities. These include career guidance, Social Services, youth work, education/training providers and brokers, citizen’s advice, housing, financial advisers, debt counsellors, welfare workers and other counsellors.

Benefits for the Organisation
Staff are appropriately skilled and qualified which ensures compliance with data protection insurance legal and contractual obligations.

Benefits for the Individual
Achieve a nationally recognised qualification to improve career prospects and improve your skills and knowledge to provide a better service to clients.

Delivery Method
To minimise disruption in the workplace the course is delivered in a combination one day workshops, self study resources, observations and assessments.

NVQ Course Description
The level 2 course will provide practical training in techniques of advice and guidance and compliance with legal and ethical standards The level 3 course will go on to equip staff to make and maintain contact with clients, identify their needs and interact with clients using a range of media to meet their needs for information and advice.

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